Frequently Asked Questions
Everything you need to know about InvoiceReminder.co. Can't find the answer you're looking for? Contact our support team.
InvoiceReminder.co is a micro-SaaS that automatically sends invoice reminder emails to your clients on your behalf. It helps freelancers and small businesses get paid faster without the awkwardness of manually chasing payments.
Simply add your invoice details (client email, amount, due date), and we'll automatically send polite reminder emails when the invoice becomes overdue. We send reminders at 3 days, 7 days, and 14 days overdue - you can customize which reminders to enable.
No, you don't have to! You can simply enter the invoice details and we'll send reminders. However, you can optionally attach your invoice file (PDF, image) if you want it included in the reminder emails.
You need the client's name, email address, invoice amount, and due date. Optionally, you can add an invoice number, project name, description, and attach the invoice file.
We offer simple subscription plans (1 month, 3 months, or 6 months). Your subscription auto-renews at the end of each period, but you can cancel anytime from your settings page. No hidden charges, no surprises.
Yes! Every new account gets a 7-day free trial with access to all features. No credit card required to start.
When your access expires, your reminder emails will be paused but your data is preserved. You can renew anytime to resume sending reminders - we don't delete anything.
Due to the digital nature of our service, we generally don't offer refunds after purchase. However, if you experience technical issues that prevent you from using the service, please contact us and we'll work with you to find a solution.
We accept all major credit and debit cards (Visa, MasterCard, American Express) through our secure payment processor.
Currently, we use professionally written, polite email templates that work for most situations. You can set your sender name and reply-to email address so clients can respond directly to you.
There's no limit on the number of invoices you can track with a paid plan. Track as many clients and invoices as you need.
Yes! For each invoice, you can enable or disable individual reminder stages (3 days, 7 days, 14 days overdue). This gives you full control over your reminder strategy.
Emails are sent from our system, but they display your sender name and replies go directly to your email address. The email looks professional and doesn't prominently advertise our service.
Simply mark the invoice as "Paid" in your dashboard and all future reminders for that invoice will stop automatically.
Yes, we take security seriously. All data is encrypted in transit (SSL/TLS) and at rest. We never share your client information with third parties.
You have full control over your data. You can view all your invoices and their status anytime in your dashboard. If you need a data export, contact our support team.
We track email delivery status. If an email fails to deliver, you'll see it in your invoice details so you can verify the email address or contact your client directly.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.
Contact Support