Privacy Policy

At InvoiceReminder.co, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our invoice reminder service. By using our service, you consent to the practices described in this policy.

Information We Collect

When you use InvoiceReminder.co, we may collect certain information about you, including:

• Account Information: Personal identification information such as your name, email address, and password provided during registration.
• Invoice Data: Information you provide about your invoices, including client names, email addresses, invoice amounts, due dates, and any attached invoice files.
• Payment Information: Payment and billing information necessary to process your subscription payments, which are securely handled by our trusted third-party payment processor (Dodo Payments).
• Usage Information: Browsing information such as your IP address, browser type, device information, and usage patterns collected automatically using cookies and similar technologies.

Use of Information

We may use the collected information for the following purposes:

• To provide and maintain our invoice reminder service, including sending reminder emails on your behalf.
• To process your account registration and manage your subscription.
• To communicate with you regarding your account, provide customer support, and respond to inquiries or requests.
• To personalize your experience and improve our service based on your feedback and usage patterns.
• To detect and prevent fraud, unauthorized activities, and abuse of our service.
• To send you service-related notifications and updates.

Email Communications

InvoiceReminder.co sends emails to your clients on your behalf as part of our core service. These emails are sent from our system email address (noreply@invoicereminder.co) with your configured sender name and reply-to email address. We do not use your clients' email addresses for any purpose other than sending the invoice reminders you have configured.

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Trusted Service Providers: We may share your information with third-party service providers who assist us in operating our service, including payment processing (Dodo Payments), email delivery, and cloud hosting. These providers are contractually obligated to handle your data securely and confidentially.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using SSL/TLS and at rest. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your account and invoice data for as long as your account is active or as needed to provide you with our services. If you wish to delete your account and associated data, please contact our support team. We may retain certain information as required by law or for legitimate business purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, maintain your login session, and gather information about your preferences and interactions with our service. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our service.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify any inaccurate personal data
• Request deletion of your personal data
• Object to or restrict the processing of your personal data
• Data portability

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at support@invoicereminder.co.